Security Information
Last Updated: January 31, 2025
Our Security Commitment
At Cloud Closet, we take the security of your personal information and belongings seriously. We implement industry-standard security measures to protect your data and items.
Data Security
- Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
- Secure Storage: Your personal information is stored in secure, encrypted databases
- Payment Security: Payment information is processed securely through Stripe and never stored on our servers
- Access Controls: We use role-based access controls to ensure only authorized personnel can access your data
Physical Security
- Climate-controlled storage facilities
- 24/7 security monitoring
- RFID tracking for inventory accuracy
- Professional handling and care
Compliance
We comply with relevant data protection regulations and industry standards, including PCI DSS for payment processing and GDPR for data privacy.
Reporting Security Issues
If you discover a security vulnerability or have concerns about our security practices, please contact us immediately at security@cloudcloset.co. We take all security reports seriously and will investigate promptly.
Your Role in Security
You can help keep your account secure by:
- Using a strong, unique password
- Not sharing your account credentials
- Logging out when using shared devices
- Reporting suspicious activity immediately