Security Information
Last Updated: January 31, 2025
Our Security Commitment
At Cloud Closet, we take the security of your personal information and belongings seriously. We implement industry-standard security measures to protect your data and items.
Data Security
- Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
- Secure Storage: Your personal information is stored in secure, encrypted databases
- Payment Security: Payment information is processed securely through Stripe and never stored on our servers
- Access Controls: We use role-based access controls to ensure only authorized personnel can access your data
Physical Security
- Climate-controlled storage facilities
- 24/7 security monitoring
- RFID tracking for inventory accuracy
- Professional handling and care
Compliance
We comply with relevant data protection regulations, including GDPR for data privacy. Card payments are handled by Stripe, a PCI-DSS Level 1 compliant payment processor, and we never store your full card number.
Reporting Security Issues
If you discover a security vulnerability or have concerns about our security practices, please contact us immediately at security@cloudcloset.co. We take all security reports seriously and will investigate promptly.
Your Role in Security
You can help keep your account secure by:
- Using a strong, unique password
- Not sharing your account credentials
- Logging out when using shared devices
- Reporting suspicious activity immediately